Frequently Asked Questions
What should I wear?
Leggings and a t-shirt or singlet, whatever you’re most comfortable in! Please take all jewellery off before coming to your class.
Do I get a make up class if i’m sick or can’t make my class?
Yes! If you let us know 24 hours before your class begins we will provide you with the possible times you can come to a make up class.
Can I try it to see if I like it?
Absolutely! You can attend a trial class for $30 so that you can try it out before booking in for the full term.
I’ve done silks/ hammock/ lyra/ trapeze before, what level should I do?
Please have a look at our pre-requisites, if you are still unsure please contact us so we can make sure you are going into the correct level.
I’m not strong, flexible or fit enough?
Everyone can do aerials no matter where you are starting from! Coming along to the classes, we will help you build up your strength and flexibility! All of our beginner classes are suitable to those with absolutely no prior fitness/ strength experience, with our encouraging instructors we will help you along the way!
What classes do you have available?
To see when our classes are running, go to the ‘schedule’ tab under classes to view our term timetable.
How do I book 2 classes and get the discount?
Simply book in through the Groovio app and the discount will be automatically applied when you book in for the 2nd class!
Is there parking close by?
We have convenient parking right outside the studio entrance, all parking spots marked with ’70’ and along to the end of the row can be parked in. There is also more car spots easily located in the middle of the complex which is all undercover.
Studio Policies
- When on the apparatus, clothing with zippers or buttons are not allowed. Any jewellery including necklaces, bracelets, dangly earrings or rings can’t be worn during class as they may tear or snag the hammocks and silks.
- All classes must be paid for prior to the beginning of the class.
- We do not pro-rate classes for any classes that will be missed.
- If you are unable to attend a class please let us know 24 hours before the start of the class to be able to attend a make up class.
- If you don’t give us notice before 24 hours prior to the start of the class, you will not receive a make up class.
- If you need to leave a class early, please inform your instructor at the beginning of the class.
- If you are over 20 minutes late to a class, you won’t be able to join in the class as you will have missed the warm up and may injure yourself if you are not warmed up appropriately.
- We do not offer refunds and/or credits for classes if you are unable to attend.
- We do not offer refunds if you have booked in for a term class and have changed your mind.